1. Acceptance of Terms

By accessing and using Relflow (“the Service”), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

Relflow is an AI-powered platform that provides lead generation, research, messaging, qualification, and booking services. Our platform uses artificial intelligence to automate various aspects of the sales and marketing process.

3. User Accounts

To access certain features of the Service, you must create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

4. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Service to send spam, unsolicited messages, or engage in any form of harassment
• Violate any applicable laws or regulations
• Attempt to gain unauthorized access to the Service or its systems
• Use the Service to transmit viruses, malware, or other harmful code
• Reverse engineer, decompile, or disassemble any part of the Service

5. Data and Privacy

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to our collection and use of information as described in our Privacy Policy.

6. AI and Automation

Our Service uses artificial intelligence to automate various tasks. While we strive for accuracy, AI-generated content and actions may not always be perfect. You are responsible for reviewing and approving all AI-generated content before it is sent to your prospects or customers.

7. Payment Terms

Some features of the Service require payment. All fees are non-refundable except as expressly stated in these Terms. We reserve the right to change our pricing with 30 days’ notice. You are responsible for all taxes associated with your use of the Service.

8. Intellectual Property

The Service and its original content, features, and functionality are owned by Relflow and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. You retain ownership of any content you create using the Service.

9. Limitation of Liability

In no event shall Relflow, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service.

10. Disclaimer of Warranties

The Service is provided on an “AS IS” and “AS AVAILABLE” basis. Relflow makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including without limitation, implied warranties of merchantability or fitness for a particular purpose.

11. Indemnification

You agree to defend, indemnify, and hold harmless Relflow and its affiliates from and against any claims, damages, obligations, losses, liabilities, costs, or debt arising from your use of the Service or violation of these Terms.

12. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

13. Governing Law

These Terms shall be interpreted and governed by the laws of the jurisdiction in which Relflow operates, without regard to its conflict of law provisions.

14. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days’ notice prior to any new terms taking effect.

15. Contact Information

If you have any questions about these Terms of Service, please contact us at legal@relflow.com.

Last updated: January 1, 2025